Privacy Policy

Last Updated: May 30, 2026

Avelia Medical, LLC (“Avelia Medical,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you share with us.

This Privacy Policy explains how we collect, use, disclose, and safeguard information obtained through our website, www.aveliamedical.com, and related online services.

By using our website, you agree to the practices described in this Privacy Policy.

Information About Patients

This Privacy Policy applies to information collected through our website and related online services.

Information collected in connection with healthcare services may be subject to additional privacy protections, patient agreements, and healthcare privacy practices adopted by Avelia Medical.

Avelia Medical is committed to maintaining the confidentiality and security of patient information and uses administrative, technical, and physical safeguards designed to protect personal and health-related information.

Information We Collect

Information You Provide

We may collect information you voluntarily provide, including:

• Name

• Email address

• Telephone number

• Mailing address

• Information submitted through contact forms

• Information submitted when requesting appointments or consultations

• Information submitted during membership enrollment

• Communications you send to us

You are not required to provide personal information simply to browse our website.

Information Collected Automatically

When you visit our website, we may automatically collect limited information, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages viewed

• Website activity and usage information

• Cookie and analytics information

This information generally does not identify you personally and is used to improve website performance, security, and user experience.

How We Use Information

We may use information we collect to:

• Respond to inquiries and requests

• Schedule consultations or appointments

• Provide information regarding membership options and services

• Communicate with prospective and current patients

• Operate, maintain, and improve our website

• Maintain website security and prevent fraud

• Comply with legal and regulatory obligations

• Provide healthcare-related services where applicable

We do not sell personal information.

We do not share personal information with third parties for their own marketing purposes.

Patient Portal, Scheduling, and Payments

Avelia Medical uses third-party service providers to support practice operations and patient services.

Our primary patient platform is Hint Health, which provides patient membership management, patient portal services, appointment scheduling, secure communications, and practice administration. Payment processing is provided through Hint Payments and affiliated payment processors.

We may also utilize additional service providers, including:

• Website hosting and technology providers

• Email and communication service providers

• Electronic medical record and practice management systems

• Laboratory, imaging, pharmacy, and referral partners when authorized or requested

Information submitted through third-party platforms may be collected, stored, and processed by those providers on behalf of Avelia Medical and may also be subject to the providers’ own privacy policies and terms of service.

We encourage users to review the privacy policies of any third-party services they access through our website or patient portal.

Cookies and Analytics

Our website may use cookies and similar technologies to:

• Maintain website functionality

• Improve website performance

• Understand website usage

• Enhance user experience

• Measure the effectiveness of website content and marketing efforts

You may manage cookie preferences through your browser settings or through any cookie preference tools made available on our website.

Disabling certain cookies may affect website functionality.

Information Sharing

We may share information:

• With service providers that help us operate our business and website

• With vendors supporting patient services and practice operations

• When required by law, court order, or legal process

• To protect the rights, safety, or security of Avelia Medical, our patients, or others

• In connection with a merger, acquisition, financing, or sale of business assets

We do not sell personal information to third parties.

Data Security

We maintain reasonable administrative, technical, and physical safeguards designed to protect personal information and health-related information from unauthorized access, use, disclosure, alteration, or destruction.

While we take security seriously, no method of electronic transmission or storage can be guaranteed to be completely secure. Users should exercise reasonable caution when transmitting information online.

Data Retention

We retain information only as long as reasonably necessary for the purposes described in this Privacy Policy or as otherwise required by applicable law.

Patient records and healthcare-related information may be retained in accordance with applicable legal, regulatory, and professional record-retention requirements.

Children’s Privacy

Our website is intended for use by adults, including parents and legal guardians seeking information about healthcare services.

Children should not independently submit personal information through the website. When information regarding a minor is submitted through the website, appointment requests, membership enrollment, patient portal, or other services, we assume it is being submitted by a parent or legal guardian authorized to act on the minor’s behalf.

If you believe personal information has been submitted by a child without appropriate parental authorization, please contact us and we will take reasonable steps to address the matter.

Your Privacy Rights

Depending on your state of residence, you may have rights regarding your personal information, including the right to:

• Access personal information we maintain about you

• Correct inaccurate personal information

• Request deletion of personal information where permitted by law

• Request information about how personal information is used

Certain information may be exempt from deletion or modification requests due to legal, regulatory, medical, or business requirements.

Colorado Privacy Rights

Colorado residents may have additional rights under the Colorado Privacy Act and other applicable laws.

To submit a privacy-related request, please contact us using the information below.

We will respond in accordance with applicable law.

Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy, security, content, or practices of third-party websites or services.

Users should review the privacy policies of any third-party sites they visit.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated effective date.

Continued use of our website following the posting of changes constitutes acceptance of the revised Privacy Policy.

Contact Us

Avelia Medical, LLC

1120 W South Boulder Rd, Suite 101-G

Lafayette, CO 80026

hello@aveliamedical.com

If you have questions regarding this Privacy Policy or wish to exercise applicable privacy rights, please contact us using the information above